Shipping

TBRTC is a proud United States company based out of Syracuse, New York. We originally named the company 'The British Rat Trap Company' because our Fenn traps were created in the United Kingdom. All of our products ship out of Syracus, New York.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders typically leave our facility 1-2 days after ordering. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email. Tracking number will be provided as soon as it becomes available.

We use all major carriers, and local courier partners. We will provide you with a tracking number as soon as one becomes available. 

Product

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

Yes! We offer discounted rates for orders that contain 10, or more traps. There are number of tiers as well. The larger the order, the greater the discount. Contact us at [email protected] for large a coupon code for orders larger than 20.

Other

Yes! We are currently building a geographically balanced distribution network. If you would like to become a Fenn trap distributor, please fill out our contact form.

Customer support

Call: 315-559-4822

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